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PLEASE WATCH THE ABOVE VIDEO BEFORE SUBMITTING YOUR CV THROUGH FOR ANY OF THE MENTIONED POSITIONS BELOW.  SUBSCRIBE TO OUR YOUTUBE CHANNEL ON THE LINK IN THE VIDEO FOR IMPORTANT INFORMATION AND TIPS THAT WILL HELP YOU IN SECURING SUITABLE EMPLOYMENT.  PLEASE EMAIL YOUR CV THROUGH TO ADMIN@XPERIENCEDPLACEMENTS.CO.ZA STATING THE POSITION THAT YOU ARE APPLYING FOR.                     


Job Title: Data Capturer | Data Entry Clerk   

Location: Durban, City Centre 

Salary: Negotiable 

We are looking for a focused Data Entry Clerk to continuously update our company’s databases. The Data Entry Clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The Data Entry Clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.

To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people’s skills.

Responsibilities

- Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.

- Scanning through information to identify pertinent information.

- Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.

- Creating accurate spreadsheets.

- Entering and updating information into relevant databases.

- Ensuring data is backed up.

- Informing relevant parties regarding errors encountered.

- Storing hard copies of data in an organized manner to optimize retrieval.

- Handling additional duties from time to time.

Requirements

- High school diploma.

- 1+ years experience in a relevant field.

- Good command of English.

- Excellent knowledge of MS Office Word and Excel.

- Strong interpersonal and communication skills.

- Ability to concentrate for lengthy periods and perform accurately with adequate speed.

- Proficient touch typing skills.

 

 

Job Title: IT Technician  

Location: Sandton, Johannesburg

Salary: R22 000 – R30 000 per month (based on experience)

We are looking for technically skilled candidates with good problem-solving ability for the position of IT Technician. The duties of an IT Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.

IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems and implement solutions to them.

Responsibilities

- Installing and configuring hardware and software components to ensure usability.

- Troubleshooting hardware and software issues.

- Ensuring electrical safety standards are met.

- Repairing or replacing damaged hardware.

- Upgrading the entire system to enable compatible software on all computers.

- Installing and upgrading anti-virus software to ensure security at the user level.

- Performing tests and evaluations on new software and hardware.

- Providing support to users and being the first point of contact for error reporting.

- Establishing good relationships with all departments and colleagues.

- Conducting daily backup operations.

- Managing technical documentation.

Requirements

- Bachelor’s degree in Computer Science or related field.

- 2+ years’ experience in computer networks and systems maintenance.

- Excellent written and verbal communication skills.

- Good interpersonal skills.

- Proficient in database programming and software installation.

- Attention to detail.

- Good problem-solving skills.

Please email your CV and experience through to admin@xperiencedplacements.co.za and state the position you are applying for in your subject line.

 

 

Position: Call Centre Manager (Inbound & Outbound – Sales & Service) 

Location: Durban, Umhlanga, KZN, South Africa  

Salary: R20 000 – R30 000 pm (Negotiable – Based on Experience) 

We are looking for a skilled Call Center Manager who can lead our representatives to better performance and improve service quality. The Call Center Manager will assist in establishing call centre objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call centre data, and focus on improving performance and processes in an effort to better support customers. You should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge of company policies and offerings.  To be a successful Call Center Manager, you should be focused on improving your team of representatives and call center practices. You should be observant and detail-oriented and possess an understanding of the business, the products and services, and the issues representatives are facing on the floor.  

Responsibilities

- Hiring, training, coaching, and leading call center representatives as they provide support for customers.

- Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives

- Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding processes and practices, and explain expectations to employees.

- Assisting other management team members in identifying trends and establishing call center goals.

- Ensuring staff members are achieving desired service levels and taking corrective action, as needed.

- Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

- Authorizing replacements or refunds.

- Taking on other tasks or projects to support employees, other managers, and call center operations. 

Requirements

- More education or experience in the related field may be preferred.

- Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.

- Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.

- Knowledge of management principles and familiarity with company products, services, and policies.

- Strong coaching and leadership skills, ability to motivate employees.

- Decisiveness and attention to detail.

- Proficiency with necessary technology, including computers, software applications, phone systems, etc.

- Polite, professional phone voice.

Position: Business Banker 

Location: Pretoria, South Africa  

Salary: R330k annually   

Responsibilities 

- Act at the primary contact for the financial institution’s business customers.

- Employ personal communication and sales stills while meeting with prospective business/corporate clients.

- Meet with corporate clients, listen to their needs and goals and propose recommendations on how they can meet these goals.

- Maintain consistent communication with clients through outbound calls and personal onsite visits.

- Help clients determine what their financial needs are and goals should be.

- Assist clients with services and products such as loans, cash management, bank accounts, interest rate swaps, letters of credit, foreign exchange, insurance and others.

- Monitor clients’ finances regularly and maintain updated paperwork or account records.

- Develop strong professional relationships with members of the bank’s other departments, as well as external representatives.

- Assist with other functions of the bank such as supporting senior bankers in their duties or performing additional customer service roles.

- Comply with all relevant state and national regulations.

- In some cases, a commercial banker may lead the bank’s advisory department and may supervise personnel such as loan officers and financial advisors.

Position: Office Administrator 

Location: Durban, City Centre, South Africa  

Salary: Negotiable 

Ensures proper flow of office procedures, and supports the office directors by carrying out common office duties.  Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone.

Responsibilities

- Communicates with relevant agencies to produce travel itineraries for business directors and employee events.

- Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments.

- Manages correspondence by answering emails and sorting mail.

- Assists in planning and arranging events, including organising catering.

- Handles expenses and billing cycles.

- Manages reception area and looks after visitors.

- Answers phone calls and transfers them as necessary.

- Drafts, formats, and prints relevant documents.

- Maintains stock lists and orders office supplies as needed.

- Manages staff expense requests.

- Interacts with directors and carries out their requests.

- Creates agendas and takes meeting notes.

- Assists in purchase orders and invoicing.

- Maintains accurate records for employee holiday requests.

- Manages outgoing post and records data on special deliveries.

- Photocopies and files appropriate documents as needed.

-Attends workshops and conferences when requested.

- May take care of website functions and social media profiles. 

Skills and Qualifications 

Prior Office Management Experience Preferred; Strong Attention to Detail; Ability to Work Without Supervision; Excellent Time Management Skills; Exceptional Communication and Customer Service Skills; Technical Skills, Including Proficiency With Microsoft Office Programs; Strong Prioritisation and Organisation Skills; Ability to Handle Confidential Information; Strong Record Keeping Skills; Presentation Skills, Including Welcoming Guests to Events; Ability to Multitask

Position: Personal Assistant 

Location: Cape Town, CBD, South Africa  

Salary: R16 500 – R17 000 (Based on Experience) 

Work Description and Responsibilities

- Acting as a first point of contact: dealing with correspondence and phone calls.

- Managing diaries and organising meetings and appointments, often controlling access to the manager/executive.

- Booking and arranging travel, transport and accommodation.

- Organising events and conferences.

- Reminding the manager/executive of important tasks and deadlines.

- Typing, compiling and preparing reports, presentations and correspondence.

- Managing databases and filing systems.

- Implementing and maintaining procedures/administrative systems.

- Liaising with staff, suppliers and clients.

- Collating and filing expenses.

- Miscellaneous tasks to support their manager, which will vary according to the sector and to the manager’s remit, eg completing some corporate governance reporting (to ensure that the business is being run properly and complying with legislation and regulations) or conducting research

Key Skills 

- Discretion and trustworthiness: you will often be party of confidential information.

- Flexibility and Adaptability

- Good Oral and Written Communication Skills

- Organisational skills and the ability to multitask.

- The ability to be proactive and take the initiative.

- Tact and Diplomacy

- Communication Skills

- A knowledge of standard software packages and the ability to learn company-specific software if required.

 

Position: Administrator 

Location: Sandton, Johannesburg, South Africa  

Salary: Negotiable (Based on Experience) 

Job Purpose

Ensures proper flow of office procedures, and supports the office directors by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone.

Job Duties

- Communicates with relevant agencies to produce travel itineraries for business directors and employee events.

- Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments.

- Manages correspondence by answering emails and sorting mail.

- Assists in planning and arranging events, including organising catering.

- Handles expenses and billing cycles.

- Manages reception area and looks after visitors.

- Answers phone calls and transfers them as necessary.

- Drafts, formats, and prints relevant documents.

- Maintains stock lists and orders office supplies as needed.

- Manages staff expense requests.

- Interacts with directors and carries out their requests

- Creates agendas and takes meeting notes.

- Assists in purchase orders and invoicing.

- Maintains accurate records for employee holiday requests.

- Manages outgoing post and records data on special deliveries.

- Photocopies and files appropriate documents as needed.

- Attends workshops and conferences when requested.

- May take care of website functions and social media profiles

Skills and Qualifications

Prior Office Management Experience Preferred; Strong Attention to Detail; Ability to Work Without Supervision; Excellent Time Management Skills; Exceptional Communication and Customer Service Skills; Technical Skills, Including Proficiency With Microsoft Office Programs; Strong Prioritisation and Organisation Skills; Ability to Handle Confidential Information; Strong Record Keeping Skills; Presentation Skills, Including Welcoming Guests to Events; Ability to Multitask

 

 

 

Our client based in Midrand, Johannesburg is in search of a Payroll Clerk.  Package negotiable .  Please watch the above video before sending through your application, email CV and experience to admin@xperiencedplacements.co.za

 

 

Position: Logistics & Supply Chain Manager

Location: Johannesburg Area, South Africa

Salary: Market Related (Negotiable)    

We are looking for a reliable logistics manager to be responsible for the overall supply chain management. Logistics manager responsibilities include organizing and monitoring storage and distribution of goods.

The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.

Responsibilities

- Strategically plan and manage logistics, warehouse, transportation and customer services.

- Direct, optimize and coordinate full order cycle.

- Liaise and negotiate with suppliers, manufacturers, retailers and consumers.

- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.

- Arrange warehouse, catalog goods, plan routes and process shipments.

- Resolve any arising problems or complaints.

- Supervise, coach and train warehouse workforce.

- Meet cost, productivity, accuracy and timeliness targets.

- Maintain metrics and analyze data to assess performance and implement improvements.

- Comply with laws, regulations and ISO requirements.

Requirements

- Proven working experience as a logistics manager.

- Record of successful distribution and logistics management.

- Demonstrable ability to lead and manage staff.

- Proficient in standard logistics software.

- Excellent analytical, problem solving and organisational skills.

- Ability to work independently and handle multiple projects.

 

 

 

Our client based in Durban, City Centre has a position open for a Business Manager.  Previous experience is a requirement. Please watch the above video before sending through your application, email CV and experience to admin@xperiencedplacements.co.za

 

 

 

 

 

 

 

 

  

 

     

 

 

 

 

 

 

   

 

 

Position: Relationship Manager

Location: Durban, Umhlanga, South Africa  

Salary: R330k (annually based on experience) 

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers.  We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.  To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.  We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.  Ultimately, you’ll maintain strong relationships with our clients to boost our brand and profits in the long-run.

Job Responsibilities

- Create and enforce plans that will help meet the needs of customers.

- Build long-term relationships with clients and customers.

- Work quickly to address and resolve customer issues.

- Notify the sales team of new sales and cross-selling opportunities.

- Become familiar with the competition to stay ahead of them.

- Encourage high-sales and good customer service practices.

- Create strategies and work with clients to boost their brand.

- Help promote and maintain a positive company image.

Job Requirements

- Intuitive to customers needs.

- Strong communication and interpersonal skills and the ability to build and maintain relationships.

- A background in customer service or sales is a plus.

- Must understand customer relationship management (CRM).

- Strategic thinker and ability to analyze and solve problems quickly.

- Ability to work well with others and lead a team.

- Knowledge of math and numbers.

- Attentive to detail and organized.

- Must be self-motivated, flexible and able to manage several jobs at one time.

  

Position: Office Administrator 

Location: Johannesburg, Randburg, South Africa  

Salary: R17 500 – R18 000 pm

Job Purpose

 Ensures proper flow of office procedures, and supports the office directors by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone.

Job Duties 

- Communicates with relevant agencies to produce travel itineraries for business directors and employee events.

- Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments.

- Manages correspondence by answering emails and sorting mail.

- Assists in planning and arranging events, including organising catering.

- Handles expenses and billing cycles.

- Manages reception area and looks after visitors.

- Answers phone calls and transfers them as necessary.

- Drafts, formats, and prints relevant documents.

- Maintains stock lists and orders office supplies as needed.

- Manages staff expense requests.

- Interacts with directors and carries out their requests.

- Creates agendas and takes meeting notes.

- Assists in purchase orders and invoicing.

- Maintains accurate records for employee holiday requests.

- Manages outgoing post and records data on special deliveries.

- Photocopies and files appropriate documents as needed.

- Attends workshops and conferences when requested.

- May take care of website functions and social media profiles.

Skills and Qualifications:

Prior Office Management Experience Preferred; Strong Attention to Detail; Ability to Work Without Supervision; Excellent Time Management Skills; Exceptional Communication and Customer Service Skills; Technical Skills, Including Proficiency With Microsoft Office Programs; Strong Prioritisation and Organisation Skills; Ability to Handle Confidential Information; Strong Record Keeping Skills; Presentation Skills, Including Welcoming Guests to Events; Ability to Multitask

   

 

Position: Personal Assistant 

Location: Sandton, Johannesburg, South Africa   

Salary: Negotiable 

You will be required to work closely with senior managerial or executive staff to provide administrative support, usually on a one-to-one basis. You will play a pivotal role in helping management to make best use of their time with administrative and secretarial tasks. You will be at the heart of the business or organisation. Working alongside your manager, you will prove invaluable in helping support them with the day-to-day running of the business with administrative and secretarial work.

Job Role 

PA duties can include everything from helping with time and daily management, scheduling of meetings, correspondence, and note-taking. You can also expect to answer phone calls, take notes, schedule meetings and send emails on behalf of your manager as well as organise events.

Responsibilities 

- Acting as a first point of contact: dealing with correspondence and phone calls.

- Managing diaries and organising meetings and appointments. Many PAs control access to the manager/executive.

- Booking and arranging travel, transport and accommodation.

- Organising events and conferences.

- Reminding the manager/executive of important tasks and deadlines.

- Typing, compiling and preparing reports, presentations and correspondence.

- Managing databases and filing systems.

- Implementing and maintaining procedures/administrative systems.

- Liaising with staff, suppliers and clients.

- Collating and filing expenses.

- Conducting research on behalf of the manager.

- Organising the manager’s personal commitments including travel or childcare.

 

 

 

 

 

 

    

Position: Outbound Sales – Call Centre Agent 

Location: Durban North, KZN, South Africa 

Salary: Commission Based – Tiered, the higher the number of sales achieved, the higher the commission e.g.1 sale per day for the month = R5000 a month income.

We are looking for experienced Call Center Agents X 3 (Outbound Sales).  Candidates should have exceptional communication, interpersonal, and customer service skills, as well as comprehensive knowledge and understanding of products and services to be offered.

Requirements

- Minimum 1-year outbound (not inbound) sales call centre experience.

- Must have either sold a financial services product in the past or have experience in debt collection.

- Candidates must be willing to work on commission only (no salary advances)

- Preferably Zulu speaking but not a requirement.

- Grade 10 or Grade 12 Mathematics pass.

- Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.

- Exceptional interpersonal, customer service, problem-solving and conflict resolution skills.

- Decisiveness and attention to detail.

- A polite and professional phone voice.